Tag Archive for: atm business owners

ATM Business Basics Part II: How to Start Up and Operate an ATM Business

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Understanding how to start up and operate an ATM business might be one of the most overlooked parts of owning and operating ATM machines.
Yes, the ATM machines are important. But, most of the time investment actually goes into operating the business. After all, it only takes a few minutes to load cash into an ATM.
There are plenty of resources that explain how ATM owners make money. So, we’re going to focus on the process of starting and running your ATM business.

How to start up and operate an ATM business

Contrary to how it might seem, buying an ATM machine is not the first step. First, you need a place to put it (that isn’t your garage). These are the steps you need to follow:

  1. Identify potential ATM locations. There are plenty of options—gas stations, convenience stores, bars, and so on.
  2. Talk to the business owners and negotiate an agreement to provide an ATM for the business. You will need a contract for this agreement.
  3. Buy the ATM machine.
  4. Install the ATM machine, and secure it properly.
  5. Fill the ATM with cash.
  6. Tell people about your ATM.

Three of these steps actually have very little to do with the ATM machine itself. These three steps are major cornerstones of any business. And, these are the steps that most new business owners struggle with.
So, we’re going to break them down.

Identify ATM locationsGreat ATM Locations

In other businesses, this would be called “lead generation.” And, in many businesses, it’s a tricky process that some people never quite master.
But, in the ATM business, identifying leads can be as simple as visiting nearby businesses, choosing good candidates for an ATM placement, and asking if they have an ATM machine.
If the location already has an ATM machine, that doesn’t mean that you can’t place an ATM there. But, it’s an additional hurdle, since you’ll have to replace the current ATM provider. The business owner may or may not be willing to do that.
Either way, you can generate leads simply by visiting businesses and tracking which ones have ATMs and which ones don’t. Keep notes on locations, and remember locations that may be worth the extra effort to replace an existing ATM.
This list of businesses is essentially your leads database.

Negotiate with business owners

In traditional business terms, this would be the “sales” stage. This is where you actually sell your ATM services to the business owner. And, this can be the most challenging and time-consuming part of the process.
First, you have to convince the business owner to talk to you at all. Business owners are busy. And, people generally don’t like being sold to.

But, even though this is a sales process, it doesn’t have to be salesy.

Approach this as a relationship-building process. It’s important that people trust you and are willing to work with you. Focus on understanding what the business owner needs and helping them solve their problems. The agreement is beneficial to both you and the business owner. Be willing to make the arrangement lucrative for the business owner, and help them understand how it benefits them.
If you struggle with negotiation and sales, it’s wise to develop a script for starting the conversation. It’s impossible to predict how any interaction will play out. But, it’s easier to start the conversation if you at least know what you’re going to say first.
Using a script or some sort of plan also enables you to optimize your negotiation and sales process. If you’ve tried something several times, and it’s not working, try something else. Once you find the thing that works, put it in your plan and stick with it.

You’ll also need a contract for this step. A verbal agreement won’t cut it.

You can get a lawyer to draw up a contract for you. However, this will usually cost about a thousand dollars.
Or, you can use a contract template, which is much more affordable. We offer contract templates as part of our membership at ATMDepot.
You can probably find other templates on the internet. But, if you download a free contract template, make sure that it has all the necessary recitals and protections you need. Your contract is the only thing that protects you in a dispute.

ATM at a Gas Station via StockPromoting your ATM

This last step is otherwise known as “marketing.” You’re going to get some organic transactions simply by having the ATM placed.
But, more transactions are better. And, the more people that know about your ATM, the more transactions you’ll get.
You’ve probably seen the “ATM” signs in the windows at gas stations and convenience stores. Adding one of these signs will raise awareness about your ATM.
But, if there are nearby businesses that don’t have ATM machines, go tell them about the new ATM. That way, when people ask if they have an ATM, these other businesses can direct people to your ATM machine.
As a bonus, it’s a good reason to have a conversation with more business owners who don’t have an ATM of their own. It could lead to installing a new ATM.

The business cycle

These three steps will essentially be your ATM business. Yes, there will be accounting and service calls. But, the vast majority of growing your business will be going through these three steps over and over. If you master these steps, your business will boom.
Get leads.
Negotiate an agreement.
Support and promote your ATM.
The rest is just the manual labor of installing the ATM machines and filling them with cash.
It might seem daunting. But, the first step is the easiest: just go out and visit businesses and find out which ones have no ATM. It’s simple, and you’ll start building your book of leads.
After that, you just need to follow up with your leads. Then, go through the core business steps to start up and operate an ATM business.
Need more help mastering these core business cycle steps? Get contract templates, sales scripts, and tons of other resources for starting and scaling your ATM business from ATMDepot.

[VIDEO] Explosives Used to Break into Machine during ATM Robbery, Thieves Caught on HD Camera

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On August 11, 2017, two criminals drove their SUV up to a Gas Station ATM Kiosk with a plan. They planned to execute an ATM robbery by blowing up the ATM with some sort of liquid explosive. It is clear from this video, it’s not the first time they are attempting this. They are wanted by the FBI. The authorities were very excited to see the quality of our security footage.

Authorities_On_Scene

Authorities at the Crime Scene of the ATM Robbery in San Diego, CA

When you start using explosives on an ATM, you attract a lot of attention. You get the local police, sheriffs, SWAT, the Bomb Squad, ATF, and the FBI involved. That’s a lot of manpower hunting you down.

These guys are wanted by the FBI. It’s not just a local crime.  Is a few grand worth having to hide and run for the rest of your life? I don’t think so.

The suspects think they got away with it. However, as time will tell, and with the help of this HD video, and the enhancement tools Federal Law Enforcement agencies have available, they will most likely do time behind bars for this ATM robbery.  Maybe they will save all the money they stole to pay for their lawyer. They will need it.

I’ve been in the ATM business since 1994. Since then, I’ve helped hundreds of Independent ATM Deployers (IAD’s) start, run, and maintain successful ATM businesses. I’ve personally sold or installed hundreds and hundreds of ATM machines. I currently manage thousands of machines and hundreds of thousands of ATM transactions nationwide and I’ve never, ever seen anything like this.

This location has been a customer of ours for over a decade. We’ve never had any issue until we installed a new kiosk.  While this small kiosk does not appear to be bomb proof, the old kiosk building we used previously onsite was. Unfortunately for us the gas station – car wash is undergoing a remodel and needed to demolish the building, so we had to move the ATM to the other side of the parking lot.

In order not to inhibit the authority’s investigation, we won’t go into the details of what the authorities knew in this article.

However, now that we know all the details we can help others.

So, if you plan to install a kiosk and you are one of our customers (or want to be), please contact our office for some additional help.

We learned an expensive lesson, so we hope to use it to educate our customers.

ATM Depot can certainly help you avoid the same fate. We thought we prepared for every security scenario but they proved us wrong on this one. The key is that we learned an awful lot from this and can now assist our customers even better when dealing with outdoor ATMs.

**** UPDATE ****

September 28, 2017

After many calls between the account manager, Jeremy, and the FBI and ATF, on this situation, we learned that the authorities were able to issue a subpoena at the home of Scott Michael Petri. We are not sure how all this went down but we speculate that the FBI was able to leverage the information obtained in the video of the ATM robbery. According to law enforcement, one of the suspects bragged to a confidential informant about the crime. Upon serving a subpoena at the suspects home, the Law enforcement authorities say they found a drill, a gas cylinder, clothing and other incriminating evidence in his home that matched the items in the surveillance video during the crime.

Court documents allege (and video shows) Petri used a cordless drill to make two holes in the ATM machine’s housing. A second unidentified suspect (now in custody) approached the ATM with an open flame (see video, looks like a cigarette) and lit a fuse.  The suspects drove to the other side of the gas station and the ATM exploded. See the entire ATM robbery (edited for time) in the video above.

Suspect_Searching

The suspect (circled) is searching for the cash box after the ATM robbery explosion

The August robbery was the second time this year an explosive device was used on an ATM in San Diego, according to the FBI.

**** UPDATE ****

October 5, 2017

Scott Michael Petri faces a charge of using an explosive to damage property relating to a robbery at the Chevron Station and Pit Stop Car Wash on Miramar Road just south of the 15 Freeway entrance. The suspect was picked up and booked on October 5th and transferred into Federal custody and is being held in the Federal Prison in Downtown San Diego by the ATF. Bail has been set at $250,000.

ATM_Suspect_Arrested

Public arrest records for Scott Michael Petri. One of the suspects in the ATM robbery.

Do You Have Seasonal Allergies or Is It Just a Cold?

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I’m the pill popper in our office. Don’t worry, it’s not like I’m on all sorts of medications. I take vitamins and supplements to stave off Seasonal Allergies and Cold Season.
What’s the difference between an allergy and cold symptoms?

Allergies Diagram

The differences and similarities between allergies and a common cold.

Seasonal Allergies

Fall allergy triggers typically include different weed pollens. Damp leaves that start to get moldy also trigger mold allergies. That’s why my so many folks rake their yard each fall. Except those of us in California desert where we don’t have leaves that fall or much yard for that matter.
When your body encounters these triggers, your immune system treats pollen or mold as the invader which produces antibodies to defend your body. This is what causes our stuffy nose and/or headache, sneezing, itchy eyes, and coughing.
What’s more, as we get older our immune system gets weaker. In fact, a weaker immune response can also reduce allergic reactions. According to Dr. Richard Lockey at the University of South Florida, since more folks are now healthier later in life, he’s seen plenty of 80-year-olds still “having symptoms or developing new allergies.” That’s typically why so many of us say “I never had allergies growing up”.

Want to practice good allergy “hygiene” to keep sniffles at bay this time of year?

For starters, use a HEPA air filter in your bedroom. Keep one in the bedroom and clean the filter once a week. It filters out mold, pollen, and other allergy triggers.

  • Keep windows and doors closed during higher-pollen times. You can check pollen counts through Weather.com’s Allergy Tracker or Pollen.com.
  • If you are outside all day, jump in a shower and change clothes when you return home.
  • Try to avoid going outside on dry, windy days, especially when the pollen count is high and it’s blowing all over the place.
  • Try to exercise later in the day, pollen counts are highest in the morning.

A Neti Pot can also cut down on seasonal allergies, if you’ve never heard of one, check them out here. It’s an old Hindu device used to wash the sinuses and works great but be sure to follow the directions and use only distilled water and the proper salt additive designed for its use.

Seasonal Allergies

This image shows the four most common seasonal allergies.

Colds

The drop in temperature this time of year is the perfect temp for viruses to attack. There are about 200 different viruses that cause colds, however, the majority of us get sick from just the one called rhinovirus (aka, the common cold). No, it has nothing to do with Rhinos.
According to a study published in Proceedings of the National Academy of Sciences of the United States of America, the chilly air weakens your body’s defenses. So, the lower the outdoor temps, the weaker our bodies’ response is to a virus. Which means we are less able to resist the rhinovirus.
My mother was a health nut in the 70’s before it was the in thing. She’d tell me that the only two supplements to help with a cold are zinc and vitamin C. You need to pound them when you first feel a cold starting.
Here’s why: Supposedly, Zinc strengthens the body’s “T-cells,” which fight off invading bacteria and viruses in the body. Vitamin C, an antioxidant, can reduce symptoms of a common cold within hours if the dose is high (I take 1,000 mg daily but 5000 mg of a powder for rapid absorption per day for 2 – 3 days when I feel a cold coming on or a tickle in my throat). This is meants to help combat inflammation and regulate blood flow. Of course, you can get vitamin C through proper diet like citrus fruits (oranges, grapefruit, etc), green, red, & yellow peppers, and broccoli, but not in the amount you need to fight off a cold.
When my son had a sore throat last winter he was miserable. I tried to get him to take 3,000 mg of Vitamin C but that’s a tough one for a teenager. His cough got so bad he couldn’t sleep and I was so desperate that I tried several different cough remedies and formulas. This one was the only thing that helped him sleep through the night.
Vitamin C also helps your body absorb iron, which is needed to carry oxygen via red blood cells through your bod. This is the central element in the hemoglobin molecule.
Studies found in the Cochrane Library, one of the most prestigious database systems, evaluated many trials involving vitamin C and the common cold. They found taking higher doses of vitamin C cut the duration and severity of common cold symptoms.

Other Tips

Other tips can include:

  • Getting exercise
  • Washing your hands more frequently
  • Avoid sharing of drinks or utensils
  • Don’t eat food or touch your eyes or mouth after touching things in public areas (door knobs, doors, countertops, items when shopping, money, etc).

Zinc is also a known supplement that helps reduce the duration of the cold virus.
Obviously, If a cold turns into the flu or you don’t start feeling better 3 – 5 days out, please seek out your doctor. Antibiotics won’t help knock out a cold virus. If there’s something else going on, your doctor would know best.
Boosting your immune system now can cut down on symptoms and complications should you get sick or suffer from seasonal allergies.

Protecting Your ATM

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Why You Should Know About Protecting Your ATM

Protecting Your ATM

Customers know that protecting your ATM pin and the card are the most important things to know concerning their bank accounts and their money or investments. There are several scams that thieves devise to try and separate the customer from his money and the customer should always be on the lookout for anything that seems out of the ordinary or different from the norm.

Banks and ATM companies continually warn its customers to not ever give their PIN’s out to anyone. These financial institutions warn customers through mass mailings, over email and sometimes even offer tips and advice on things they can do to protect their ATM cards. Customers are also advised continuously that it’s not ever a good idea to write their PIN number down anywhere. Their advised as well to select a PIN that’s hard to decipher, one that’s not associated with anything that can easily be hiked. This includes associating it with things like an important birthdate, an anniversary date, an address or even using a consistent, traceable number that is used in other PIN numbers. For instance, some customers will often consistently use a number across the board for all of their PIN’s that they use for any important material. Therefore, if they use a number like 1234 with voice messages retrieval or for their post office box, they may also use that same number in establishing a PIN. Thieves will more than likely use that same method of thinking when they trying to determine what a PIN might be.

Protecting Your ATM – a customers pov

Customers should always be wary of any “helpful” strangers who want to help them if they experience any problems at an ATM station. These “Good Samaritans” are often a setup for customers, pretending to come to their aid while the customer is experiencing frustration with ATM problems. After the customer has entered their PIN several times, or the machine has taken the card, the customer gives up and says he’ll call the bank tomorrow. After the customer leaves, the thief retrieves the card, enters the PIN that he watched the customer enter and then takes cash out of the customer’s account. This is all done without the customer’s knowledge, and even with the customer’s assistance.

In addition to some of the tips that financial institutions give customers concerning their PIN’s and how to protect them, they also advise customers of some deceptive practices that thieves will try to use to gain access to their accounts. While the obvious signals are related to customers over and over, there are other types of scams and deceitful practices of which customers should also be aware.

In all circumstances, no matter in what condition, the customer should always shield the keypad when they’re entering their PIN’s into an ATM to protect it from anyone who may be looking. The person doesn’t necessarily need to be extremely close to the customer to see what they’re entering because the thief may also be able to tell just from watching where the person’s fingers are landing on the keypad. If the customer shield the keypad by cupping his hand over the area, any nosey onlookers would have difficulty in figuring out what numbers have been pressed.

While the vast majority of ATM business owners are honest businesspeople, there are always going to be a segment of that business population who deal unscrupulously. To that end, customers should always protect themselves by going with any instinctive feelings that may get when visiting an ATM business point. This means that if something is out of the ordinary regarding the machine, the customer should avoid using that machine and even contact the business owner for extreme cases. Customers should not use machines that instruct them to enter their PIN’s twice for no apparently good reason. This is a phishing scam that many thieves use to gain a customer’s PIN and access to their accounts.

Banks and ATM businesses warn customers that if something doesn’t look or feel right, it usually isn’t and it’s best to trust that feeling instead of ignoring it. Always contact the proper personnel in case of any errors or problems and always take measureable steps to protect your ATM and bank account from any potential issues.

Mobile ATMS

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Mobile ATMS

Business owners and entrepreneurs want flexibility and convenience in their lives, which is a large part of the reason why they go into business in the first place. Although they may possibly own several businesses, they are able to stay successful and see growth if they can implement as many automated systems as possible into their stream of business. In the ATM business industry, one of most attracting factors of the industry is its ability to be as convenient and flexible for the owners. ATM machines can be installed almost anywhere and in any location so as to serve customers, whether that’s foot traffic or automobile traffic.

Drive-thru ATM machines are one component of the ATM machine business that has made it quite successful because of its convenience factor. Customers can simply drive through the financial institution’s window and make a transaction without ever getting out of their cars. The customer can make withdrawals, deposits or cash transfers with their banks, much like customers who go inside the bank and do the same thing. There are even ATM windows that also have automated voice response windows that interact with customers, answer questions or give directions, much like a live teller would. Although mobile ATM’s are flexible and convenient, there are also other kinds of ATM services that provide even more flexibility to its customers.

No doubt that customers do like the convenience and flexibility of ATM’s, mobile ATM’s are another type of business that’s also a big draw for customers. You’ll find mobile ATM machines in places or events where stationery machines are not conducive to the situation. Whether the situation involves a security risk or simply the logistics of bringing in a stationery machine, which may not be feasible, mobile ATM’s are more of a safety solution or a practical solution for a service that customers will need.

Events like outdoor concerts or events, fairs or circuses or temporary events are ideal places where mobile ATM’s are found. Mobile ATM machines are generally set-up in locations of the event that are going to see high traffic. This is usually at the entrance of the event where there is a lot of traffic, but also where there is going to be more of a secure area instead of tucked away somewhere at the event that’s far away from the bulk of people traffic.

To further ensure that the ATM machines are kept safe and secure, they may be drilled down to a foundation or bound to a stationery area or post that’s already at the event. ATM machines generally weight in the thousands of pounds, making theft a difficult possibility. However, by securing the ATM machine to a firm foundation, this further ensures that there won’t be any problems at the event.

Mobile ATM’s can be moved from one site to another generally easily enough to make it a business that many ATM business owners concentrate solely on doing. Instead of owners finding and renting a location to hold their ATM machines, they simply book events and locations where they can park their mobile ATM’s and do business.

Attracting mobile ATM customers is certainly not a problem either. Anywhere where there is a steady amount of diverse traffic at an event is an opportune time for ATM owners to serve customers looking for cash machines. Workshops, seminars, concerts and even corporate events that travel from one location to another are perfect for mobile cash operations. ATM business owners can work out contracts with the event planners to host cash machines at their events for each time the event occurs. This is an ideal flexible solution for both business owners and the customers.

A mobile automated teller machine (ATM) is a special type of ATM. Most ATMs are meant to be stationary, and they’re often found attached to the side of financial institutions, in stores, and in malls. A mobile ATM machine, on the other hand, is meant to be moved from location to location. This type of ATM is often found at special events for which ATM service is only needed temporarily. For example, they may be found at carnivals, fairs, and parades. They may also be used at seminars and workshops when there is no regular ATM nearby.

Mobile ATMs are usually self-contained units that don’t need a building or enclosure. Usually, a mobile ATM can be placed in just about any location and can transmit transaction information wirelessly, so there’s no need to have a phone line handy. Mobile ATMs may, however, require access to an electrical source, though there are some capable of running on alternative sources of power. Often, these units are constructed of weather-resistant materials, so they can be used in practically any type of weather conditions. Additionally, these machines typically have internal heating and air conditioning units that help keep them functional despite the temperature of the environment.

In many cases, mobile ATMs are equipped with safety features. This can be important for inspiring confidence in the people who want to use them. If a potential customer feels that using a mobile ATM places him at risk, he may be far less likely to withdraw money and spend it at an event. To help ATM users feel more secure, a mobile ATM often comes equipped with fluorescent lighting, and some come equipped with canopies as well. By placing a mobile ATM in a bright, well-exposed area of an event, an event planner can further help ensure user security.

While a business owner or event planner could depend on nearby ATMs to serve his customers, a mobile ATM can also provide financial benefits. For example, if an event attendee has to leave an event to get cash from another machine, he may be less likely to spend money at the event. A mobile ATM, however, makes it easy for people to make impulse purchases without searching for an ATM. This type of ATM may also make it easier for event vendors to make money, even if they do not have credit card terminals. If easy access to an ATM isn’t provided, on the other hand, event attendees may be less likely to spend money with vendors who cannot take credit cards.