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How to Read an ATM Processing Statement: Transactions, Surcharges, and Deposits Explained

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You open your ATM processing statement and stare at three different numbers that all look like money.

Settlement deposit. Surcharge income. Cash dispensed.

Your first instinct is they should all add up to something that makes sense. They don’t. And now you’re either confused about what the ATM actually made, or you’re assuming something’s wrong with the numbers.

Here’s what’s actually happening. Some of that money isn’t revenue. It’s vault cash cycling through the machine and coming back out the other side.

Once you know the difference, reading your statement stops being a guessing game.

What Does an ATM Processing Statement Actually Show?

Your ATM processing statement shows transaction activity, settlement, surcharge revenue, and whatever else your processor includes. But you don’t need most of it.

Here’s what you’re actually looking for.

Successful withdrawals. Focus on that number when you’re calculating surcharge revenue. Not declines. Not inquiries. Successful withdrawals where customers actually received cash.

Surcharge revenue. The fee you charged for that withdrawal. Multiply successful surchargeable withdrawals by your surcharge rate, and you can estimate your gross surcharge revenue before any applicable splits, fees, reversals, or adjustments.

Settlement. This is where people get confused. Settlement is dispensed vault cash coming back to your designated account. If customers withdraw $18,600 from the ATM, that’s what shows up in your settlement activity, based on your processor’s settlement term. It’s not new income. It’s your working capital recycling. This is based on the settlement time in the processor time zone.

Everything else- reversals, adjustments, merchant splits, and network fees- are the exceptions. Look at them after you understand the three numbers above.

Here’s why this matters. Settlement and surcharge are completely different money.

If customers withdraw $18,600 and that generates $900 in surcharge, you’ve got:

$18,600 in settlement (vault cash cycling back); $900 in surcharge revenue (actual income from the machine)

Treat them like separate buckets, and keep them in separate bank accounts. Your vault cash account should be different than your income account. Don’t add them together. Don’t confuse one for the other. They’re doing different jobs.

Settlement is your working cash cycling back; try not to use it for anything else. It will make vault cash accounting much simpler. Surcharge is the revenue your ATM generated and is your company’s gross profit.

Why Might Your Deposit Be Different From the Surcharge Total? 

You calculated $1,330 in surcharge revenue based on 380 withdrawals at $3.50 each.

But the deposit that hit your account was $1,280.

Now you’re wondering if something’s wrong, or if your processor is taking a cut you didn’t know about.

Stop and check your processing agreement first.

Merchant or partner splits. Did you agree to share part of the surcharge with the location owner? That could be why your payment is lower than your gross surcharge calculation. If you agreed to a merchant split and had your ATM provider handle it so you don’t have to send checks or do the accounting, that will reduce the surcharge revenue you receive.

Network fees. Certain card networks like Visa, MasterCard, and NYCE charge per-transaction fees on surcharged withdrawals. Some ATM vendors pass through these fees. Whether those fees affect your payout depends on your processing arrangement, so check your statement and agreement to see what applies. 

Interchange. Some processing arrangements pass through interchange income on certain transactions, and it can often be tied to transaction volume tiers, buy rates, or other factors. It varies by ATM vendor, your setup, and whether you pay for certain support, onboarding, or other services per diem, so ask your ATM provider directly if you don’t know. 

Reversals, adjustments, and chargebacks. A transaction that was approved may have been reversed later, disputed, declined on settlement, or corrected. That shows up on your statement and reduces your final number.

Fallback transactions happen when the EMV chip on the card used doesn’t read properly, your card reader is dirty, or something interrupts the EMV chip reader, and the ATM uses the old magnetic stripe on the back of the card to authenticate the transaction. Fallback fees are passed through to the ATM owner. Keep your card reader clean to reduce the chances of these charges.

With ATMDepot.com processing, we don’t retain a percentage of the surcharge you set. Some network fees may apply depending on the transaction type and processor. If you’re seeing fees from your ATM provider or processor you don’t recognize, call and ask them. The point is this. Gross surcharge and net deposit are not the same thing. Understanding why they’re different is more important than assuming something went wrong.

When you see a gap between what you calculated and what landed in your account, open your statement and find the line item that explains it. Usually it’s there. If it isn’t, call your processor with specific questions about the numbers.

What ATM Settlement Means on Your Statement

This is where most operators get lost.

You stock the ATM with $5,000 in vault cash. Over the weeks between loadings, customers withdraw $3,800. That $3,800 goes back to your settlement account, and the remaining $1,200 is still sitting in the machine. None of it is new revenue. It’s your own working capital cycling through.

With ATMDepot processing, vault cash settles the next banking business day. Weekends, banking holidays, cutoff times, and ACH processing can affect when the funds show up in your account. That’s important because it means your working capital cycles quickly. You can reload the machine without waiting a week for funds to show up. Understanding how ATM processing works behind the scenes helps explain why settlement timing matters.

That’s why settlement and surcharge need to stay separate.

Settlement equals vault cash cycling. Surcharge equals actual income.

Settlement timing also matters for practical reasons. If you’re loading an ATM on Friday afternoon and don’t see settlement until the following Tuesday, you need to know that. Plan your vault cash accordingly. Don’t assume Friday’s activity settled over the weekend just because the days have passed. NACHA rules tie ACH settlement strictly to banking days, meaning days the Fed is open, since all ATM settlement funds go through the Fed via ACH. 

Use your settlement report and settlement date to match activity with deposits. That’s where the confusion usually comes from.  If there is a difference, don’t forget to account for funds in transition (funds withdrawn between settlement times and days). Those funds aren’t in the bank yet and aren’t in the ATM.

How to Use Your ATM Statement to Track Location Performance

Most operators check their statement once a month to make sure money showed up. That’s the minimum. But your statement can do more.

Pull up last month’s report. Look at successful withdrawals. Then pull this month-to-date report and compare.

Suppose this ATM normally does 350 withdrawals a month. Then it drops to 320. Then 260. Then 190.

One slower month may not tell you much. But if the numbers keep moving in the same direction, something may be changing or if it’s off for just one week or a day, something is wrong..

Maybe the location’s ISP went down, and you’re not using a wireless device. Maybe the ATM got unplugged or has an error. If it’s been trending lower, maybe traffic at the location changed. Maybe another ATM opened nearby. Maybe the machine has been running low on cash more often, and customers are going somewhere else. Maybe downtime increased, and people stopped trusting it.

The statement won’t tell you the why. But it tells you something shifted. And that’s worth investigating.

Here’s how you actually do this.

Step 1: Pull the terminal ID and location. 

Step 2: Find successful withdrawals and cash dispensed. 

Step 3: Calculate expected surcharge: successful withdrawals times your surcharge rate. 

Step 4: Compare settlement activity with cash dispensed. If something looks off, check the dates, reversals, and adjustments before assuming there’s a problem

Step 5: Look for any reversals, adjustments, or splits that explain the gap. 

Step 6: Compare this month to last month. Same withdrawals? More? Less?

If volume is dropping, reach out to the merchant. Maybe they know something. Maybe the machine needs maintenance. Maybe it’s just a slow month. But you don’t know until you ask.

Same thing if volume is climbing. A growing location might need more vault cash or a different loading schedule so it doesn’t run empty during peak times. Understanding placement agreements helps you structure these conversations with merchants and plan future equipment and cash needs.

That’s when your processing statement becomes more than a reconciliation document. It becomes a tool for actually managing your route.

If you have access to a processing portal, like ATMDepot’s online reporting, don’t wait for the monthly statement. Check real-time transaction data weekly. You’ll spot trends faster and catch problems before they become expensive. Check to ensure your machine is up and running properly. Look at your transaction history. Do you see more reversals, denials, fallback transactions, or something that doesn’t look right? Use this information to figure out what maintenance might be necessary.

ATM Processing Statement Example: What the Numbers Mean

Here’s a concrete example so you know exactly what to look for.

Machine in a busy location.

  • Successful withdrawals: 380 
  • Cash dispensed: $21,000 
  • Total transactions: 425 (includes 30 declines, 15 balance inquiries) 
  • Surcharge rate: $3.50 
  • Gross surcharge revenue: $1,330 (380 times $3.50) 
  • Settlement: $21,000 
  • Merchant split: 20% of surcharge equals $266 
  • Surcharge after merchant split: $1,064 

That’s what you need to know. Everything else in the statement is supporting detail.

The machine completed 380 surchargeable withdrawals. Customers withdrew $21,000. You charged $3.50 per transaction and generated $1,330. After the merchant’s 20% split, $1,064 in surcharge revenue remains in this example. Fees or reversals could still adjust that number, which is normal and worth checking against your statement. 

That $21,000 in settlement is vault cash, not revenue. It cycles back so you can reload and keep the machine operating.

Now look at the breakdown.

30 customers’ cards declined. That happens. Don’t worry about one declined transaction. If declines start increasing, then it’s worth checking into.

15 people checked their balance without withdrawing. They’re not generating surcharges, but they’re using the machine. Which means traffic is there.

Do the math. Simple. No confusion.

Frequently Asked Questions

What’s the difference between my gross surcharge and what actually hits my account?

Gross surcharge is what you calculated. What hits your account is gross surcharge minus whatever else applies to your arrangement: merchant splits, network fees, reversals, or adjustments. Check your processing agreement first. The answer is almost always there.

How quickly can I expect to see settlement in my bank account?

With ATMDepot.com processing, vault cash settles the next banking business day. That timing matters because you can reload the machine faster. But watch your cutoff times and banking days. A Friday withdrawal may not settle until Monday or Tuesday depending on when the transaction cleared and when your bank processes ACH.

Should I worry about a few declined transactions?

No. Declined transactions happen. Especially if you see the same card trying over and over. Then you might see the same card do a balance inquiry.  One or two don’t tell you anything. But if declines are climbing month over month, check the card reader and next time you load and clean it to see if that helps. It could also be a connectivity issue or an old card reader that needs a firmware update or just cleaning.

My ATM volume dropped. What should I do?

First, confirm the drop is real by comparing two consecutive months. If it’s a trend, reach out to the merchant. Maybe traffic changed, maybe there’s another ATM nearby, maybe the machine needs service. The statement shows you what changed. It doesn’t explain why. You have to investigate.

TL;DR: How to Read an ATM Processing Statement

Your ATM statement is not complicated once you know which numbers matter.

Settlement is vault cash cycling back to your account. Surcharge is revenue generated from surchargeable withdrawals. Don’t confuse the two. Multiply successful surchargeable withdrawals by your surcharge rate to calculate your gross surcharge revenue. From there, merchant splits, network fees, reversals, adjustments, and your processing arrangement can affect the amount you ultimately receive. 

Check your statement once a month. Compare it to last month. Look for trends in withdrawals, cash dispensed, and surcharge revenue. If something dropped or climbed, investigate. The statement shows you what changed. Your job is to figure out why.

If you’re new to the ATM business and want to understand the bigger picture beyond statement reading, start with our ATM Business Training Membership. You get access to training videos, member-only equipment pricing, a professional location finder system, and resources built for operators who want to do this right.

Want to talk through your processing setup, understand your current statement better, or explore what ATMDepot.com can do for your route? Call 888-959-2269. We’re here to help you make sense of the numbers and build a business that actually works.

ATM Route Management Tips for New ATM Operators

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Wondering if you’re ready to scale your business and start an ATM route? Running an ATM business isn’t just about placing machines and collecting surcharge revenue. Once you have multiple ATMs in the field, your success depends heavily on route management.

ATM route management is the process of planning, tracking, and completing service visits to your machines. That includes cash loading, receipt paper refills, maintenance checks, and addressing issues before they become expensive problems.

If you’re a new ATM operator, learning how to manage your routes efficiently can mean the difference between a profitable business and one that constantly feels behind. This article offers practical ATM route management tips to help you stay organized, reduce downtime, and grow confidently.

1. Start With a Reliable Route Schedule

New operators often underestimate how quickly ATM route work adds up. A single machine may only need attention once or twice a week, but once you have 10–20 locations, it becomes a full workload.

Start by creating a clear schedule based on transaction volume, cash demand patterns, location business hours, and seasonal traffic trends. A busy convenience store ATM, for example, may need servicing every 2–3 days while a slower bar ATM may only need weekly or biweekly attention.

A consistent schedule also builds trust with merchants. They will see you as dependable.

2. Track Cash Levels and Build Predictable Refill Cycles

One of the fastest ways to lose revenue is running out of cash. An out-of-cash ATM isn’t just a missed surcharge. It can damage your relationship with the location owner who relies on consistent service.

To prevent this, track average daily withdrawals, cash loaded per visit, and the number of days cash supply typically lasts.

Once you have a few weeks of data, you can build predictable refill cycles. For example, you might refill a high-volume ATM every 3-4 days, a moderate-volume ATM weekly, and a low-volume ATM every 2 weeks.

Over time, you’ll get better at forecasting cash needs and avoiding emergency visits.

3. Use Route Planning to Reduce Drive Time

Fuel and travel time can quietly destroy your profit margins, especially if your ATM route spreads across multiple neighborhoods or cities. Plan your route intentionally by optimizing it based on geography. 

A simple strategy might be to group machines into zones (north, south, east, west), assign specific days to each zone, and plan stops based on shortest drive time. Even shaving 30–45 minutes off a route adds up to significant savings over a month.

4. Document Every Service Visit

If you’re not logging visits, you’re running blind. After every ATM stop, document key details such as cash loaded, cassette balance, surcharge amount and transaction count, paper replaced, error codes, and merchant complaints or requests.

This documentation helps you spot trends and gives you a record if there’s ever a dispute over shortages, cash balancing, or service frequency. Many operators start with a notebook or spreadsheet, but even a simple mobile checklist can be a huge improvement.

5. Keep Emergency Supplies in Your Vehicle

New operators often waste time running back home because they forgot a basic supply.

Your route kit should include receipt paper rolls (multiple sizes if needed), cleaning cloth and screen cleaner, keys (including spare vault key if applicable), spare cassette straps or locks, basic tools (screwdriver, flashlight, gloves), error code cheat sheet, and spare signage (ATM fee notices, out-of-service signs).

You don’t always know what condition a machine will be in when you get there, and even if you do, you don’t want to risk forgetting to pack something. Having a ready-to-go ATM route kit prevents small issues from becoming expensive return trips, not to mention the extended downtime.

6. Create a System for Merchant Communication

Merchants can make your business easier—or harder—depending on how well you communicate.

New ATM operators should establish a clear process for communication. Confirm who the primary contact is, find out the best time to service the machine, provide a direct number for issues, and set expectations on response time.

A quick check-in text or call every few weeks can help maintain the relationship and prevent misunderstandings. It also increases uptime if you always know how your machines are (or aren’t) performing. The goal is to make the merchant feel like you’re proactive, not reactive.

7. Monitor Machine Performance and Downtime

If your ATM is offline, you’re losing revenue every hour it’s down. To stay ahead of problems, monitor communication status (online/offline), cash balance alerts, transaction counts, and error messages.

Even basic remote monitoring can help you catch issues early before the merchant calls you frustrated. For new operators, staying ahead of downtime is one of the fastest ways to build credibility.

8. Build Buffer Time Into Your Routes

A common mistake is scheduling too tightly. Real-world ATM servicing rarely goes perfectly. Delays happen because of traffic, locked doors, machine errors, paper jams, cash balancing issues, merchant conversations….

Instead of stacking visits back-to-back, build buffer time into your ATM route plan. This keeps you from rushing and reduces the risk of mistakes which is especially important when handling cash.

9. Develop a Cash Handling Routine You Never Break

Cash handling is where operators can get sloppy, and sloppiness leads to shortages, balancing problems, and serious liability.

Build a strict routine that might include counting cash twice before leaving, verifying cassette denominations, and logging beginning and ending balances. Never allow distractions during loading and always secure your cash bag immediately. The more consistent your routine is, the fewer problems you’ll have later.

10. Review Transaction Reports Weekly

ATM route management isn’t just physical servicing; it’s also financial management. At least once per week, review your reports to track transaction volume per machine, surcharge revenue, cash usage patterns, downtime frequency, and location performance.

Some machines might need more attention than others. Some locations may need higher cash loads. And some locations might underperform others. Analyzing these insights can help you make better decisions about how to manage your ATM route.

11. Identify Underperforming Locations Early

Not every ATM placement works out. If a machine consistently generates low transactions, it may not justify the servicing effort. Track performance and consider whether the surcharge is too high, the signage is poor, the ATM is difficult to find, and whether the location traffic is seasonal. 

Sometimes simple adjustments improve performance. Other times, it’s smarter to relocate the machine rather than waste time servicing a low-revenue location.

12. Plan for Growth Before You Add More Machines

New operators often expand too fast. The problem isn’t adding machines, it’s adding machines without improving systems.

Before expanding, ask yourself whether you can handle another route day each week, have enough cash availability, have organized logs and records, and whether you have a backup technician or vaulter. Scaling works best when your route management is already smooth.

ATM Route Management Is the Real Business

Owning ATMs sounds like passive income, but operators quickly learn that the real work is maintaining service routes, cash flow, and reliability. The good news is that strong route management is also what separates amateurs from professionals.

Effective ATM route management helps reduce costs, prevent downtime, improve cash flow, and protect your machines. If you’re new to the industry, these practical tips will help you build a route that’s profitable, scalable, and sustainable.

Ready to add more machines to your route? Contact us today to get started. From ATM equipment to transaction processing and ongoing support 24/7, ATMDepot is a trusted partner in ATM operation and route management.

How Do You Pay Yourself as a Business Owner?

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If you are thinking about starting an ATM business, or any business for that matter, you might be wondering how do you pay yourself as a business owner. When you start your own business, it’s easy to focus on customers, products, and growth and forget one big question: how do you actually pay yourself?

Whether you’re running a one-person freelance operation or managing a small company with employees, paying yourself the right way is crucial for both your finances and your business’s long-term health. Especially in the ATM industry, how do you keep your revenue separate from your business expenses? And how do you calculate your profit? 

In this article, we’ll break down your options and how to do it correctly.

How Do You Pay Yourself as a Business Owner: By Business Structure

How you pay yourself depends first and foremost on how your business is legally set up. The IRS treats each structure differently when it comes to income, taxes, and distributions. 

Sole Proprietorship

If you’re a sole proprietor, your business and personal finances are legally the same. You don’t get a “paycheck”. Instead, you simply draw money from your profits. This is called an owner’s draw and is the most common route for independent ATM deployers (IADs).

With this structure, you’ll pay self-employment taxes (Social Security and Medicare) on your net income so it’s smart to set aside about 25–30% of your profits for taxes.

Partnership

Partners usually take owner’s draws as well based on their share of the partnership’s profits. Therefore, you’ll also pay self-employment taxes on your share. If you are entering into a partnership, make sure your partnership agreement clearly outlines how and when draws are made.

Limited Liability Company (LLC)

How you pay yourself as an LLC depends on whether you’re a single-member or multi-member LLC and whether you elect to be taxed as an S corporation.

In a single-member LLC, you take an owner’s draw, similar to a sole proprietor. In a multi-member LLC, each member takes draws according to ownership percentage.

LLCs can also be taxed as an S corporation. In this scenario, you can pay yourself a reasonable salary through payroll and take dividends/distributions from profits often with potential tax savings.

Corporation (C Corp or S Corp)

If you’ve incorporated, you’re both an owner and an employee. In a C Corporation, you receive a salary as an employee; dividends may be taxed separately. In an S Corporation, you must pay yourself a “reasonable salary” and can also take dividends.

When determining which structure to use when you legally set up your business, consider these distinctions and IRS guidelines. For more information about how to structure an ATM business, check out our article Do You Need an LLC for ATM Business?

Salary vs. Owner’s Draw

There are two terms for business owners paying themselves: salary and owner’s draw. If you’re taking a salary (S Corps, C Corps, LLCs taxed as S Corps), you’ll set up payroll and withhold taxes just like you would for an employee. An owner’s draw is when you take money out of your company’s account for personal use. 

As an IAD (sole proprietors, partners, LLCs), you will probably take a draw—it’s a simple way to pay yourself. However, the funds are considered taxable income and are therefore subject to self-employment taxes. So, it’s more flexible than a salary, but it requires discipline to budget for taxes and business expenses. 

How Much Should You Pay Yourself as a Business Owner?

There is no set number, percentage, formula or one-size-fits all answer to the question of how much you should pay yourself as a business owner. However, there are some guidelines you can use to help you gauge this:

First, make sure your personal needs are covered. Consider your minimum monthly take-home number for rent, bills, and other essentials. 

Then, reinvest in your business. Avoid draining your profits early on. Leave enough cash to fund operations, market, or set aside for emergencies or upgrades.

It’s also a good idea to base your pay on business performance. If profits fluctuate, consider a lower base pay and quarterly bonuses when income is strong. (For S Corp owners, the IRS requires that your salary be “reasonable”—in line with what someone doing your job would earn.)

Since many IADs at least start their ATM businesses as side hustles, these guidelines may not necessarily apply. A regular or full-time job may be covering rent and regular bills. In that case, your profit from your ATM business simply goes into your pocket less the amount you want to reinvest in your business.

How Do You Pay Yourself as a Business Owner: Best Practices

Even if you’re the only person in your business, it’s important to separate your finances to keep things organized, clean, and compliant. Therefore, you should open a dedicated business bank account, use accounting software, automate transfers, and save for taxes.

A dedicated business bank account helps ensure that you don’t use business funds to pay for personal expenses and vice versa. As an IAD, you’ll want two business bank accounts: one from which to withdraw and settle the vault cash for the ATM and a second one into which surcharge revenue is deposited. 

Accounting software like QuickBooks or Wave can help you to track payments and expenses. Don’t forget to allocate a percentage each quarter to taxes, maybe in a separate tax account.

These best practices simplify bookkeeping and make your business more professional.

How to Pay Yourself as an ATM Business Owner (IADs)

If you operate an ATM business—especially as an IAD—the same principles of paying yourself apply, but the cash flow and accounting setup look a little different.

Your income doesn’t come from invoices or client checks; it comes from surcharge fees. Because of that, how you pay yourself depends on how your business is structured and how you manage those cash flows.

Here is what paying yourself might look like as an IAD:

Separate Business and Personal Cash

Keeping business and personal cash separate is especially critical in an ATM business where literal cash is constantly moving. Maintain a dedicated business bank account for surcharge deposits and vault cash management. 

Never take cash directly from the ATM for personal use because it complicates tracking and may raise red flags with processors or regulators. Instead, transfer your profits electronically into your personal account as your “pay.”

Determine What “Profit” Really Means

In the ATM world, “gross surcharge revenue” isn’t the same as profit. Before paying yourself, you must account for a few deductions. These might include processing/network fees, vault cash replenishment, split commissions with location owners, maintenance costs, insurance, internet/telecommunications, repairs, etc. 

What’s left is your true net business income, and that’s where your pay comes from. Check out our article “Is an ATM Business Profitable: How Much ATM Business Owners Make” for more information about how to calculate ATM business profit.

Build a Predictable Payout System

ATM income can fluctuate with transaction volume, so consistency is key.

You can transfer a fixed amount to yourself each month as base pay, then add quarterly bonuses if profits exceed expectations. Use accounting software to track each ATM’s performance and your total net cash flow. And always leave enough in the business account to replenish vault cash and cover service costs.

Keep Tax and Regulatory Compliance in Mind

Because ATM businesses deal with cash and financial networks, your business draws more scrutiny from banks and regulators. To protect yourself, keep accurate digital records of every transaction and payout. You can do this through remote online monitoring of your machine activity. This service should be offered by the processing company you work with. 

Pay self-employment or payroll taxes on your compensation depending on your structure. If your business has partners or investors, clearly document how profits and distributions are divided. If necessary, consult an accountant experienced with ATM operators. They’ll understand the nuances of reporting surcharge revenue and managing cash float.

How Do You Pay Yourself as a Business Owner: The Bottom Line

Treat your paycheck like any other business expense. The more intentional you are about how and when you pay yourself, the stronger and more sustainable your business will be.

For ATM owners, your business might run on quick access to cash, but your pay shouldn’t. Treat your ATM income like any other small business revenue—run it through your books, pay yourself strategically, and always keep tax and vault funds separate. The result is smoother operations, cleaner records, and sustainable profit for the long run.

Still have questions about how do you pay yourself as a business owner in the ATM industry? Don’t hesitate to contact us at ATMDepot before starting your own ATM business. There’s money to be made—we can help!

Bookkeeping and Taxes for ATM Entrepreneurs: Why Zoho Books Is the Smart Start

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Disclaimer: This is not tax advice. I’m not a CPA. Always check with a qualified tax professional before making financial decisions. What follows is based on real-world experience in the ATM business, plus what works for many independent ATM deployers (IADs) just getting started.

Why Bookkeeping Matters in the ATM Business

When you’re new to the ATM business, it’s easy to think:

  • “I’ll track deposits in my bank account.”
  • “I’ll remember what I spent on paper and modems.”
  • “Taxes? I’ll deal with them when April rolls around.”

That approach works for about three months… until:

  • You forget which deposits are surcharge revenue vs. vault cash cycling back.
  • You scramble to find receipts for ATM supplies.
  • You miss deductions that could have saved you thousands.

Good bookkeeping isn’t busywork. It’s the foundation of:

  • Clear financial reporting
  • Stress-free tax preparation
  • Understanding which ATMs make money and which need to be relocated

And here’s the truth: your ATM business may be small at first, but the IRS doesn’t care. If you earn $1 or $1 million, they expect clean, accurate reporting.

How the ATM Business Works with Bookkeeping

Before diving into software, let’s clear up what you actually need to track:

  • Surcharge Income: This is your revenue. Every transaction generates a fee, and your processor pays it out to you.
  • Vault Cash: This refers to your money circulating in and out of the machine. It’s not income, but you need to track it so you know how much is tied up in ATMs.
  • Expenses: Wireless modems, receipt paper, ATM parts, travel costs, insurance, marketing, etc.
  • ATM Assets: The machines themselves. You’ll depreciate these for tax purposes (typically 5 years under MACRS).

If you try to track all this with just a bank statement, good luck. You’ll constantly mix up deposits, and when tax time comes, you’ll wish you had started earlier.

Why Zoho Books Free Plan Is a Great Starting Point

Here’s the deal:

  • Zoho Books is 100% free if your annual revenue is under $50,000.
  • When you’re starting, $50k revenue is usually half a dozen ATMs doing around $700–$800 each per month.
  • It could take 6 months to a year to hit that, unless you’re an absolute hustler placing machines nonstop.

That means you can run your books professionally, at no cost, during your startup phase. By the time you outgrow the free plan, your business should be making enough to cover paid software.

Pros and Cons of Zoho Books

Pros:

  • Free under $50k revenue
  • Cloud-based (log in anywhere)
  • Easy to use—much friendlier than spreadsheets
  • Automates recurring entries (like surcharge payouts)
  • Can connect to bank accounts for automatic imports
  • Generates basic tax-ready reports

Cons:

  • Not as widely recognized as QuickBooks (some CPAs prefer QuickBooks files)
  • Limited integrations compared to larger tools
  • If you outgrow the free plan, pricing jumps (though still cheaper than QuickBooks)
  • Payroll features are limited in the U.S.

For most new IADs, the pros heavily outweigh the cons.

Zoho Books vs QuickBooks vs Spreadsheets

Here’s the side-by-side:

FeatureZoho Books FreeQuickBooks OnlineSpreadsheets
CostFree under $50k$30–$90/monthFree (time cost)
Ease of UseBeginner-friendlySteeper learning curveDepends on your skills
ATM Specific SetupEasy to customize categoriesDoable, more complexManual formulas
ReportsGood basics (P&L, balance sheet)Excellent, advancedOnly what you build
ScalabilityUpgrade when you growScales easilyDoesn’t scale well
CPA FriendlySome CPAs less familiarIndustry standardCPAs hate it
AutomationBank feeds, recurring entriesBest-in-class automationZero

Verdict:

  • Spreadsheets are fine if you like pain, broken formulas, and staying up until 2 AM in April.
  • QuickBooks is powerful, but it can be pricey for beginners.
  • Zoho Books free plan is the sweet spot for new IADs.

Setting Up Zoho Books

Here’s how to get started. I’m not going to show actual screenshots of my setup and blur things, so show you with a simulated screenshot.

Step 1: Create Your Account

Welcome to Zoho Books
[Get Started for Free]
Track income, expenses, invoices and more—all in one place.
  • Go to Zoho Books and sign up for the free plan.
  • Use your business email (not personal Gmail) to keep things professional.

Step 2: Add Your Bank Account

 Banking  
[Link Bank Account]
No accounts linked yet
  • Click Link Bank Account.
  • Connect the account where your processor deposits surcharge or where you receive any other revenue (this is NOT your vault account).
  • This will let you automatically import transactions.

Step 3: Set Up Categories

ATM Revenue

 Record Income
Amount: $1,000 
Category: [ +Add New Category ] 

Notes: Processor payouts or Surcharge Income
  • Add new category: ATM Surcharge Revenue
  • Use this every time your processor deposits your surcharge share.

Vault Cash

Transfer Funds  
From: Business Bank Account
To: Vault Cash Clearing 
Amount: $5,000 
  • Create a category called Vault Cash Clearing.
  • This helps you track how much of your money is sitting inside ATMs.
  • Set aside a fixed amount that you will use for vault cash. You will always balance back to this amount, as vault cash funds are either in the ATM, in the vault cash account, or in transit after being withdrawn. This will be set up in a vault cash account at your bank (other than your income account).

Step 4: Generate Reports

Reports
Profit & Loss 
Balance Sheet
Cash Flow Statement
Expense by Category
  • Profit & Loss shows surcharge revenue minus expenses.
  • The Balance Sheet shows ATM machines as assets, and vault cash as clearing.
  • Expense by Category shows where your money goes.

Pro tip: Run these monthly. Don’t wait until tax season.

Basic Tax Strategies for ATM IADs (Not Tax Advice)

Here are the basics you’ll want to remember (and run by a CPA):

  • Separate accounts: Never mix personal and business.
  • Track mileage: Every trip to load or service an ATM can be deducted.
  • Depreciate machines: ATMs are 5-year assets. Depreciation saves you money.
  • Keep receipts: For supplies, wireless, repairs, and insurance.
  • Know your 1099-Ks: Your processor may issue them, but confirm income matches your books.
  • Quarterly taxes: If you’re profitable, set aside money and pay quarterly to avoid penalties.

Will you Outgrow Zoho Books?

The question is really whether you’ll want to upgrade or change when:

  • Your revenue is consistently over $50k (the Zoho Free version is limited to $50K)
  • You add employees or need payroll
  • You want more integrations with other apps
  • Your CPA insists on QuickBooks or other software for easier collaboration if you hire one

Options:

  • Upgrade Zoho to a paid plan (still cheaper than QuickBooks)
  • Switch to QuickBooks or Xero and import data
  • Export from Zoho before hitting limits

Final Thoughts

If you’re just starting your ATM business:

  • Don’t waste time with messy spreadsheets.
  • Don’t pay for QuickBooks before you need it.
  • Use Zoho Books Free Plan to track revenue, vault cash, and expenses.

You’ll learn good bookkeeping habits without spending a dime. And when you reach $50k revenue, congratulations — you’ll have other opportunities, such as deciding how to scale, rather than whether you can afford accounting software.

Who’s Starting a Side Hustle and Why?

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A side hustle is a way to generate extra money in addition to a regular salary. Whether you have a part-time job, a series of gigs, or a full-time job, a side hustle is something you can do to bring in a little more income. 

It might seem surprising, though, that so many people are looking to a side hustle even when working full-time. Shouldn’t full-time income be enough? For most people, it seems, a side hustle offers a financial boost. It’s something that can be used for those “nice-to-have” budgets while the full-time income covers the “need-to-have”. 

However, the right side hustle isn’t a grind. It shouldn’t be something that drains your battery, that you dread, or that you cut corners on. For many people, a side hustle means making money doing something they genuinely enjoy.

This article draws upon Bankrate’s recent Side Hustle Survey. The results show how some professionals are finding personal and professional gain from their side hustle, not just financial gain. And the beauty of a side hustle is that, if done right, you get to choose how you spend that time, just like other professionals have. Could an ATM business be that side hustle for you?

Why Start a Side Hustle?

The number one reason to start a side hustle is to make extra money. But what is that money for? According to Bankrate’s Side Hustle Survey, 41% of side hustlers use their extra income for discretionary purchases, 35% for regular living expenses, 28% for savings, and 20% for paying down debt.

But the rewards of a side hustle aren’t just financial. One nurse, for example, works as a school nurse in between her regular shifts to get a wider range of patient experience. She gets personal fulfillment from her side hustle. “I work with older adults who are critically sick, so seeing little kids be joyous and jovial and happy all the time is better for my mental health,” Vivian Ezugwu says.

Loan underwriter Martin de Anda started flyer distribution as a side hustle to afford the luxury of going out in his free time. He enjoys the socialization he gets from his side hustle which his desk job doesn’t offer. But after developing a strong client-base, he was able to take this flexible side hustle full time. “I have the flexibility of actually choosing when I want to take a break and just not work because I want to go to the beach or the movies,” he says.

According to Bankrate’s survey, average side hustler monthly income is $885 in 2025. While that might not sound like a lot, a side hustle can also be a way to broaden experiences, give back to your community, or monetize your hobbies. And for some people, when they realize that they can turn their side hustle into a full-time gig, the flexibility often is the biggest incentive. 

Who’s Starting a Side Hustle?

Bankrate’s survey found that younger generations are more likely to have a side job. However, no age group is excluded. Of all side hustlers, 34% are GenZ (18-28), 31% are millennials (29-44), 23% are GenX (45-60), and 22% are boomers (61-79). 

Young professionals in their 20s and 30s, like Ezugwu and de Anda, might seek extra income to pay off student loans, save for travel, or supplement entry-level wages. Mid-career workers in their 30s, 40s, and 50s might be seeking more financial security, exploring a career change, or testing a business idea before leaving their main job. 

Stay-at-home parents seek flexible income that fits around childcare schedules. Retirees use their skills and hobbies to bring in supplemental income or stay active. Creative professionals and hobbyists can turn passions like art, photography, writing, etc. into small revenue streams.

So no matter who you are, a side hustle is not out of reach. 

Why an ATM Business Is the Ultimate Side Hustle

An ATM business can also make a good side hustle for any generation. While GenZers can start an ATM business if they have the capital, Bankrate reports that 34% of GenZers don’t even have an emergency savings fund. But, with savings or financing access, an ATM business can generate income while working full time. The extra income can accelerate debt payoff or savings without adding a second demanding job.

The 30- to 50-year-old mid-career workers, on the other hand, are more likely to have the capital necessary ($2,000-$4,000) to start an ATM business. An ATM business is semi-passive once machines are installed and filled, so it can run alongside a full-time job. An ATM business creates a stable second income stream for long-term wealth building or debt payoff.

Stay-at-home parents can benefit from an ATM business because it can be managed during off-peak hours. Once machines are set up, the workload is predictable and not 9–5 dependent. It offers steady, recurring income that doesn’t require constant active selling or being tied to a desk.

An ATM business can be good for retirees due to its light physical demands (mostly cash loading and machine checks) and flexible scheduling. It can be scaled to match their desired activity level and provides supplemental retirement income without requiring daily high-effort work.

An ATM machine business is low effort at first. Most new ATM business owners start with just one or two machine placements. But it is completely possible to scale to 10 or more machines making ATM operation a full-time, flexible, low-effort gig! Just like de Anda, if you find that you enjoy the flexibility of an ATM side hustle, make it your goal to replace your regular 9-5 desk job.

Benefits of an ATM Business

It’s getting harder and harder for many people to make ends meet for many people. Let alone are they able to save money or travel. For those reasons, side hustles are projected to increase. If you’ve been looking for a way to make some extra money without the demands of a second in-person job that takes you away from your family and fills all of your free time, consider operating an ATM. 

An ATM machine generates semi-passive income. That means that once it’s all set up, it will make money while you’re away. Simply keep it loaded and operational, and you’re in business. To find out exactly how much you can make with just one machine, check out our article on how much ATM business owners make.

Ready to get started? Get your free ATM start-up kit today!