Without a doubt, we are now all living in a digital world, one that’s full of technological advances and conveniences that were not afforded to us years ago. This is great time to be in business as an ATM business owner, and a great time to get into a sound, solid and profitable business.
The income gained from being an ATM business owner is highly flexible, meaning, you can make as much or as little money that you want to make. With multiple machines and/or multiple locations, you will of course make more money. With one or two machines, you will still make a great profit, and you also get to keep your inventory to a reasonably manageable size that’s ideal for the solo business owner.
With the convenience of ATM machines and accessing cash as needed, there is also the added convenience of taking care of other financial duties and responsibilities that most everyone has to deal with, and that’s bill paying.
We do it every day, week or month, and for some people, the task really requires a dedicated amount of time to focus on getting the job done. Whether they are paying those bills online, in person or mailing them in, getting those bills paid are a fact of life that you’ll need to stop and do on a regular basis.
But what if there was an easier way, or perhaps a quicker way to get it done? Maybe on their lunch break, they could easily grab a hotdog and soda from the street vendor AND pay their mortgage all at the same time? That would be pretty cool!
With the ATM machines that also offer bill payment options, it can be done easily and quickly, and as often as necessary. Bill payment kiosks that are a part of the ATM machine and its functions have become and is becoming a popular and sought-after feature for many individuals. Why? Well, mainly because they offer such flexibility and convenience, but also because there are less fees and less paperwork for customers to deal with. With the options to:
1.) withdraw cash
2.) pay bills online
3.) get financial statements from bill vendors and
4.) transfer cash between accounts and bill payors
all of the many benefits of ATM usage turns out to be a very attractive solution for customers. There are many other beneficial uses, but for customers, the main goal is to do as much as they can in an allotted (limited) amount of time, but yet enjoy the maximum amount of benefits as possible. In this day and age, multi-tasking is the fruit of choice, so giving customers multiple options with their ATM visits is ideal.
Although ATM machines and bill-paying is going to be a draw for some customers, for others it may be something that they want to stay far away from, which can likely be due to either a bad experience or not having or knowing enough information on the subject. As an ATM business owner, you can certainly offset their reasons by being as proactive as you can be to make sure the customer’s gravitate to and embrace the idea. Here are some things you can implement to ensure that this happens:
- Make sure the ATM machine is in a safe location so customers will have confidence when using it, especially if it’s in a high-traffic area.
- Ensure that the machine has the proper and the most current software available so that customers can find and interact with their bill payors. Make sure also to have as many high-profile bill payors and utility companies that you can so that you attract customers. Of course, this depends on location, so update your list as often as possible.
- When customers experience issues like statement paper jams or a problem connecting to a vendor, you need to know about it so that you can remedy the problem. Because of this, always make sure that you have contact information visible so that customers can contact you with any machine issues. This includes offline and online contact information.
The only thing for the bill-paying and ATM machine concept to do is to grow. That’s because there are so many benefits and advantages that customers and ATM machine owners will receive. As it continues to grow, ATM owners will continue to enjoy the growing profits while customers receive another service that saves them time and offers them flexibility in one of life’s recurring tasks.