Tag Archive for: atm machine

Doing Business with International ATMs

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Doing Business with International ATMs

Doing business at a local ATM machine is not at all that uncommon, but what about trying to transact business with an ATM that’s located outside of your native country? Is it as easy to do, as it would be at home? Are the fees reasonable or astronomical? What about customer service, or support systems?

All of these are certainly legitimate concerns for any person who is trying to use an ATM machine out of the country. And, if you’re an ATM machine owner, it’s certainly a topic that you want to address with your customers so that you can help them to avoid any issues. Working with the proper channels that are necessary in order to have your ATM location properly mapped can mean the difference in you either losing, or gaining, business.

Customer Protection

Dealing with financial institutions abroad can be quite interesting, especially given that each banking institution operates under its own set of guidelines. There are of course some areas where financial institutions operate under the same principles (legal, etc.), but there is flexibility on other areas where things can be changed or adjusted to fit the bank’s mission or objective. To protect the customer, there are a few things that they need to be aware of when doing business with international ATMs. Some include:

– Locally-Owned

Try to only deal with ATMs that are owned and/or operated by the financial institution that owns them. This means, avoiding unknown, unheard of or ATMs that are ill-placed in different areas. If the customer experiences any problems with such machines, it would be a horrendous task to try and lay claim to any losses while in a foreign country.

– Conversion Fees

Take note of any “conversion fees” that are a part of the ATM transaction. These fees are also known as international withdrawal fees, and are assessed whenever a customer withdraws money in another country from an ATM machine. Generally, these conversion fees are a matter of doing business, but it’s important to stay aware o the fees, which should run no more than between 1% to 3% per purchase, or per instance (debit card purchases inclusive).

– Balance Inquiry

A charge for a simple “balance inquiry” at an ATM machine can result in a nominal fee being tacked on to your account. As a one-off transaction, this may not be especially important, but depending on the institution’s policies and fees, this amount can certainly add up quickly. It’s probably going to be best (and more economical) to find an alternate method to check your bank account balance to get this information. One such suggestion would be to do an online inquiry, which would likely not result in a charge from your local banking institution.

Other Financial Services

Customers can also turn directly to the financial institution that issued the card if they want to get more financial services, in addition to the ATM services. This is especially important if the traveler will be going abroad and may need other services like currency exchange information, information about withdrawal limits or any other cash restrictions or any limits on cash advances for the local currency. Dealing directly with the issuing institution will help answer any questions or vague understanding that the customer may have about cash, ATM and traveling. It’s always best to have a thorough understanding of any money issues that may exist in other locales before arriving there.

In order for customers to locate ATM’s in a specific country or within a particular region, they can reference an ATM locator to find out if there is one in their area. Usually, owners send ATM location information periodically to MasterCard and Visa card corporations. This location information is logged and made available on the card-issuer’s site(s) so that customers can quickly locate an ATM location. Since this information is updated frequently, it does in fact contain the most current and accurate ATM location information that would be available to customers worldwide.

 

ATM Fee Disclosure Reform

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In a world of conveniences that make daily necessities much better, access to ATM machines are probably at the top of many lists. ATM machines are certainly a welcomed convenience for customers, especially when they’re pressed to get cash in a hurry and they’re looking for the nearest ATM machine(s). As ATM owners, providing such a welcomed service in prime locations can also be quite lucrative and provide a steady flow of customer traffic. It’s a win-win situation for both the customer and the ATM machine owner, that is, until there are miscommunications or underhanded things done that adversely affect ATM owners. While they are a great idea and convenience to have, what’s not so great is when situations arise where customers sue machine owners because of this wonderful convenience.

Are There Fees?

Are There FeesCustomers generally understand that when they use an ATM machine at a bank or a location other than their main banking facility, they can expect to pay a small to moderate user fee for the service. The fee amount can vary from one facility to the other, but there will invariably be a fee incurred by the user. There is rarely, if ever, no machine user fee, so the notion of “no fee” is really not expected.

Surprise Lawsuits?

Another thing that’s not expected is the litany of lawsuits that ATM owners have had to deal with for supposedly not disclosing their ATM machine fees to customers. Several lawsuits ranging in varying dollar amounts have stated that the usage fees were not displayed in plain sight and they were not knowledgeable of the fees before they made a transaction. Therefore, because the defendant (the ATM owners) are responsible for ensuring that the fees notifications are prominently displayed on the unit, the monetary lawsuits were awarded in favor of the plaintiffs. So why were the notices not in plain sight?

The New ATM Bill

This is where things get a little controversial. Notices can be placed with a sticker on the unit, notifying the customer of the fees. The problem is that the stickers were constantly being removed (weather conditions, theft, etc.) in some cases, making it appear that the owner wasn’t providing optimal customer service. This problem needed a solution. There had to be a better, more ideal way to apprise the customer of the fees. That answer was in the amendment of the Electronic Fund Transfer Act, more specifically H.R. 4367. This amendment works to protect ATM owners and also to discourage those frivolous lawsuits that were beginning to drastically increase.

 

The newly reformed ATM Fee Disclosure bill now protects ATM owners as it eliminates the requirements that were originally set forth in the amendment that required ATM owners to have and display a physical sticker which notified customers of the ATM service fees.

ATM Changes for Owners

ATM Changes for OwnersWith the new bill in place, all that ATM owners would be required to do is to continue to apprise customers of the service usage fees, but they can now display that information digitally on the screen. Customers have the option to accept or deny any charges associated with the ATM machine when using it to access cash withdrawals. This new system also eliminates faulty problems that were occurring with the notification stickers and them “getting lost” so frequently. So whether the missing stickers were due to acts of nature or from malicious intent, ATM owners no longer have to worry about lawsuits resulting from not having fee information displayed on the machines.

 

ATM owners are glad and relieved to know this good news. The problem with the lawsuits was affecting the owners in a very negative way having to constantly defend their compliance with the notifications. With digital notices, customers can and are required to read and accept the full disclosure sentence regarding the fees, and they must do this before the ATM machine continues to transact their request. This means no more misunderstandings, miscommunications and best of all, no more lawsuits.

ATM Machines and Bill Paying

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ATM Machines and Bill PayingWithout a doubt, we are now all living in a digital world, one that’s full of technological advances and conveniences that were not afforded to us years ago. This is great time to be in business as an ATM business owner, and a great time to get into a sound, solid and profitable business.

The income gained from being an ATM business owner is highly flexible, meaning, you can make as much or as little money that you want to make. With multiple machines and/or multiple locations, you will of course make more money. With one or two machines, you will still make a great profit, and you also get to keep your inventory to a reasonably manageable size that’s ideal for the solo business owner.

With the convenience of ATM machines and accessing cash as needed, there is also the added convenience of taking care of other financial duties and responsibilities that most everyone has to deal with, and that’s bill paying.

We do it every day, week or month, and for some people, the task really requires a dedicated amount of time to focus on getting the job done. Whether they are paying those bills online, in person or mailing them in, getting those bills paid are a fact of life that you’ll need to stop and do on a regular basis.

But what if there was an easier way, or perhaps a quicker way to get it done? Maybe on their lunch break, they could easily grab a hotdog and soda from the street vendor AND pay their mortgage all at the same time? That would be pretty cool!

With the ATM machines that also offer bill payment options, it can be done easily and quickly, and as often as necessary. Bill payment kiosks that are a part of the ATM machine and its functions have become and is becoming a popular and sought-after feature for many individuals. Why? Well, mainly because they offer such flexibility and convenience, but also because there are less fees and less paperwork for customers to deal with. With the options to:

1.) withdraw cash

2.) pay bills online

3.) get financial statements from bill vendors and

4.) transfer cash between accounts and bill payors

all of the many benefits of ATM usage turns out to be a very attractive solution for customers. There are many other beneficial uses, but for customers, the main goal is to do as much as they can in an allotted (limited) amount of time, but yet enjoy the maximum amount of benefits as possible. In this day and age, multi-tasking is the fruit of choice, so giving customers multiple options with their ATM visits is ideal.

Although ATM machines and bill-paying is going to be a draw for some customers, for others it may be something that they want to stay far away from, which can likely be due to either a bad experience or not having or knowing enough information on the subject. As an ATM business owner, you can certainly offset their reasons by being as proactive as you can be to make sure the customer’s gravitate to and embrace the idea. Here are some things you can implement to ensure that this happens:

  • Make sure the ATM machine is in a safe location so customers will have confidence when using it, especially if it’s in a high-traffic area.
  • Ensure that the machine has the proper and the most current software available so that customers can find and interact with their bill payors. Make sure also to have as many high-profile bill payors and utility companies that you can so that you attract customers. Of course, this depends on location, so update your list as often as possible.
  • When customers experience issues like statement paper jams or a problem connecting to a vendor, you need to know about it so that you can remedy the problem. Because of this, always make sure that you have contact information visible so that customers can contact you with any machine issues. This includes offline and online contact information.

The only thing for the bill-paying and ATM machine concept to do is to grow. That’s because there are so many benefits and advantages that customers and ATM machine owners will receive. As it continues to grow, ATM owners will continue to enjoy the growing profits while customers receive another service that saves them time and offers them flexibility in one of life’s recurring tasks.

 

 

Successfully Owning an ATM Business

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ATM BusinessBeing your own small business owner affords you a lot of beneficial pluses. Being in a self-owned business with a profitable business model is also the best of all worlds. You get to control and manage your own business, reap handsome profits and you get to enjoy doing something that you like on a daily basis. Deciding on the right type of business is what determines just how successful you become.

Many different types of businesses can certainly be profitable, but the ATM machine business has proven to be immensely profitable because of all that it affords its owners and operators.  We make Successfully Owning an ATM Business easy. We help you get started and show you how ATM Machines work. It is fairly easy to manage the ATM business once it has been properly set up. It does require some dedicated initial time investment in order to get things ramped up, but once your system is in place, all the owner has to do is manage and monitor the machines as efficiently as possible for best results.

The ATM machine business offer owners a lot of benefits that include:

  • business flexibility that moves and changes according to customer needs
  • convenience, with hours they can control and manage
  • minimal time investment, both daily and weekly
  • ability to reap large profits with the right company and machine placements

What’s the Draw?

Convenience is key in today’s fast-paced climate, and customers always tend to gravitate towards businesses that offer them that convenience. Think fast-food drive thru’s, drive-thru car washes or self-pump gas stations; all of these businesses and other types like them allow customers to get in and out quickly, all while enjoying a service that they need. The same thing goes for ATM machine businesses and the customers that frequent them.

Whenever customers need cash fast, they look for the nearest ATM machine to withdraw money. They will not go out of their way to find an ATM machine (usually), and also they’re more inclined to withdraw cash from an available machine even at times when they don’t need it right away. Because of the habits of convenience-craved customers, it’s beneficial for ATM business owners to create opportunities to service customers as much as they can.

Also, since convenience is a crucial benefit for the ATM business owner to provide to his customer, there are also other important areas that should be incorporated into the owner’s business plan in order for it to work. The ATM owners can achieve this with their machines by:

Being Available

Make sure that his machines are in high-traffic areas where people look for, need and want the services of an ATM machine.

Being Accessible

Don’t place the machines in a hard-to-reach area or off the main traffic-ways, whether that’s by car or foot. It needs to be easy to fair to reach for customers in order to attract their business.

Being Convenient

Right along with accessibility, the machines need to also be convenient and a part of the environment in which they’re found. In other words, place ATM machines next to areas where people will actually need them. They will not go out of their way to find a machine, but certainly will use one if it’s available to them.

Competition

It’s okay if there are other ATMs in the area as long as your ATM doesn’t have the highest fee. If your ATM is the most convenient, it will still get used. Avoid placing ATM machines in slow retail stores (where traffic is less than 100 people per day). Try to avoid stores or locations where customers can easily get cash back at the register via a debit card.

Machines Working Properly

ATM business owners should always perform routine and consistent checks on their units to ensure that they’re working properly and in order.  An alert service where the ATM will send you a text message can help avoid down times. Keep them stocked with sufficient cash in ideal increments (we can help determine the best denomination for your location type) and using our online monitoring service you can always check to see if your ATM has enough funds. Routine checks should also include software updating and checking the machine’s hardware and external components for any signs of wear and tear.

Once an ATM machine has established itself as a steady, consistent and reliable machine in an area, people learn to trust it and will give their business to that machine whenever they’re in need of fast cash or banking transactions. In the end, this turns out to be a win-win situation for both the ATM owner and the customer.

There are very few business opportunities where you can invest just a few thousand dollars and ear a few hundred per month in return.  Let us show you how you can earn 10%, 20% or even 60% on your investment by successfully owning an ATM business.

Prepaid Cards with an ATM

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Prepaid Luxury With ATM Cards

Prepaid Luxury With ATM CardsThere is a certain luxury that prepaid card users experience, and that is convenience. There is no guessing on card balances or what is accessible to their accounts through their ATM machines. Since prepaid cards are not like credit cards, and do not behave like revolving accounts, the funds on the card are instantly accessible by the account’s cardholder. Also, the card and any card activity is not information that is reported to any of the credit bureaus because they are not credit card accounts.

Another perk of prepaid cards is that the money is available right away, whether it’s accessed through an ATM machine or by writing out a check for cash. There are no billing statements to deal with and no worries about having balances carry over from one month to the next. The conveniences of having prepaid bankcards extend to personal and business uses, traveling, transferring funds and using them to expedite any transactions where a bankcard is required.

Prepaid Cards Advantages and Disadvantages

Prepaid Cards Advantages and DisadvantagesThere are of course advantages and disadvantages to owning and using a prepaid bankcard. For some, it’s the convenience of having quick access to their money through cash and ATM machines. For others, it may be the flexibility that it offers in paying bills online or performing shopping and purchasing transactions online. However, what one person deems as a plus, someone else may consider a minus. Here are a few reasons and options that people have as their prepaid bankcard cash and spending flexibility:

  1.  The Only Option
  • A prepaid card may be the only viable option for a person who needs to re-establish his financial track record, especially if they’re unable to open up a checking account due to a poor financial history.

In some cases, a prepaid card may the only way that they can get their financial lifestyle back on track as they work to re-build their credit scores and still maintain their financial responsibilities at the same time.

2. Flexibility

  •  A prepaid card gives the user instant cash access through numerous ATM machines and banks, making it an appealing solution for those who prefer NOT to carry around large amounts of cash. With a prepaid card, they can access their funds only when it’s convenient and preferable to them.

3. Instant Load

  •  A prepaid card can also be instantly loaded at many retail locations, like Walmart or pharmacies, like CVS or Walgreen’s. This is convenient for many individuals, especially for those who may have a limited income and need access quicker than going to a bank. There are also many ATM machines located inside some of these retail locations, which make it easier and quite convenient for the customer to shop and make cash withdrawals all at the same location.

There are also some prepaid card distributors who offer larger networks of free ATM providers than do some banks. The benefits of each prepaid card will vary from one distributor to another, but if the network is significant enough in terms of customers, they will generally offer free ATM services to its customers. This is a very important consideration, especially since the typical ATM provider can charge anywhere upward of $300 per year in basic administrative and maintenance fees. In addition, other fees like activation, transaction, bill payment and inactivity fees may also be factored in to the distributor’s fees, so it’s important to read the fine print closely and do a thorough search about the prepaid card distributor before deciding to use/not use their services.