Are ATMs Always Open? How to Operate an ATM 24/7
If you are thinking about starting an ATM business, you might be wondering, Are ATMs always open? The short answer is, Yes and no. You see, each ATM business is different. So, some ATMs are always open—others are not.
If you want to make money with ATM machines, it is possible to operate an ATM 24/7. Here, we’ll provide an overview of what various business models look like. That way, you can decide for yourself how to proceed with your ATM business.
Are ATMs Always Open?—Not Always
Not all ATMs are always open. For instance, if you’ve ever passed by a store with an illuminated “ATM” sign whose doors were locked, you’ve experienced an ATM that was not open.
Independent ATM deployers (IADs) have about three options when it comes to installing their ATM machine. They can install it in a business or store front they already own. They can rent space in a mall or plaza to operate their ATM from. Or, they can work in collaboration with an existing store or business that agrees to the installation in exchange for boosted customer service and sales.
So in that respect, an ATM’s availability depends on the location itself. If an ATM machine is installed behind the locked doors of another store or business, that ATM machine is not open 24/7—because customers can’t get to it to use it.
Then there are outdoor ATM machines. For example, ATM machines operated out of parking lots/garages, food truck parks, outlet malls and plazas, and the fronts of convenience stores can offer passers-by 24/7 access to cash and their accounts. However, just because an ATM is accessible doesn’t mean it is functional. An outdoor ATM machine still has to be connected to the networks, has to be stocked with cash, and has to not be out of order to be considered open 24/7.
Are ATMs Always Open?—They Can Be
If you want to operate ATMs 24/7, it’s totally possible. There are simply certain conditions that must be met.
24/7 Location
Although ATMs are technically designed to operate 24/7, the question of are ATMs always open depends on a number of other factors. Namely, it’s up to the owner/operator. If you want to operate your ATM 24/7, you have to find a location that facilitates that.
You can operate an ATM machine 24/7 if it is always physically accessible to customers. For example, you might install your machine in an outdoor location, through the wall of a store facing the street, or just inside the doors of a store that is also open 24/7.
ATMs are designed to operate without human supervision. They include secure cash dispensing and deposit mechanisms, card readers, PIN pads, and network connections to banks and processors. Modern ATMs have features like anti-skimming, surveillance cameras, and internal safes to operate securely 24/7. Basically, you don’t have to sit on site with your ATM to operate your ATM business.
Instead, you can use remote online monitoring to manage your machine. This management system allows you to track cash levels, detect malfunctions or tampering, and receive real-time alerts for any error codes.
Reliable Internet Connection
To operate your ATM 24/7, it needs to be reliably connected to the banking networks (Visa/Plus, Mastercard/Cirrus). This enables ATMs to validate transactions at any time, regardless of location or banking hours. So 24/7 operation requires secure internet connection. If your machine loses internet connection, it will be inoperable until it is reconnected. Until then, you’re out of business.
Little to No Downtime
In order for your machine to always be open, it has to always be working. This means that if you want to operate your machine 24/7, there has to be no downtime. Your machine will require regular servicing like cash replenishment, error codes, and other preventative maintenance like cleaning and software updates.
Where Are ATMs Always Open? The Best 24/7 Locations
We’ve said a few times that 24/7 ATM operation depends on the location of the installation. But what are your options? If you are looking for a location that facilitates 24/7 ATM operation, you’ll need to find a location like one of the following:
Convenience Stores, Truck Stops, Gas Stations
Convenience stores, truck stops, and gas stations are at the top of the list. They’re often open 24/7, ensuring around-the-clock ATM access. They experience steady customer traffic, especially during off-hours.
Furthermore, these customers have a need for cash. Customers in these locations often make cash-based purchases and therefore have a high tendency of withdrawing cash to shop.
Finally, indoor placement offers weather protection and enhanced security. It’s better to operate a 24/7 ATM indoors when possible for these reasons.
Hotels and Motels
Guests of hotels and motels (especially budget chains) often need quick access to cash for tips, transport, or nearby restaurants. Lobby ATMs benefit from indoor, secure placement, and front desk staff can monitor the machine and inform guests about the ATM, increasing usage.
Transportation Hubs
Transportation hubs like airports and bus or train stations are also good places to target travelers in need of cash. These locations often experience round-the-clock foot traffic, and the presence of security can deter theft and vandalism.
Liquor Stores and Smoke Shops
Liquor stores and smoke shops are businesses that prefer cash transactions. Customers who want their bad habits to go unnoticed tend to prefer spending cash in these locations, too. This increases the need for cash in these 24/7 locations making ATM service a lucrative opportunity on top of the added benefits of indoor operation.
Laundromats
Laundromats can make good locations, too, due to the need for cash to operate the machines. It is also easier to find gaps in the market—in a laundromat, there’s usually low competition for ATM services nearby.
Bars and Nightclubs
There is high cash usage for drinks, tips, and cover charges at bars and nightclubs. Plus, late-night crowds rely on ATM access when banks are closed. Even if the bar isn’t open 24/7, late-night operation equals strong transaction volume despite being open fewer hours than other locations.
Remember, the best 24/7 locations for ATM installation have high, consistent foot traffic, security, accessibility, and low downtime risk.
Are ATMs Always Open—Yes and No
When it comes to the question of are ATMs always open, the answer really depends on the owner and the location. An ATM cannot operate 24/7 if the owner does not want it to. It also cannot operate 24/7 if it is locked up in a store after hours and therefore inaccessible to customers.
So, the bottom line is: if you don’t want to be on-call 24/7, don’t make your ATM machine operable after hours. However, if you want to maximize your revenue potential, think about investing in a 24/7 ATM machine that is always open for transactions.
At the end of the day, the more time your machine is available, the more customers have an opportunity to use it, and the more potential you have to make money. If you’d like to know more about how to own ATMs that are always open, contact us today!